Frozen pipe splits
The classic December-to-February call: a supply line in an exterior wall, a garage ceiling or a crawl space freezes and splits. The frozen pipe water damage page covers the thaw-and-leak pattern and how to prevent it.
Cleanup and drying after a split supply line, frozen pipe or failed fitting in Bluffdale. A plumber fixes the pipe; the crew dries it.
Fastest: call (650) 587-4092. Or send this and we call you back.
Burst pipe water damage cleanup removes the water a broken supply line released, dries the walls, ceilings, floors and framing it soaked, and repairs the drywall afterward. In Bluffdale, most bursts follow winter freezes in exterior walls, garages and crawl spaces. A licensed plumber repairs the pipe itself, and the restoration crew handles extraction, drying and rebuild.
A broken supply line keeps pushing water at full house pressure until someone closes a valve, so shut off the main first. Then open a faucet on the lowest floor to drain what is left in the lines, and switch off breakers for any wet room only if the panel is dry. Water running through a ceiling light means that circuit stays off until it has been checked.
Pipes rarely burst at the moment they freeze. Ice forms in a stretch of pipe in an exterior wall or garage, pressure builds between the ice and the closed faucet, and the pipe or fitting splits. The leak usually starts when the ice thaws, often on a sunny afternoon after a frigid night, while the family is at work or school.
Two trades handle the fix. Call a licensed plumber to repair the pipe, and call the restoration crew to extract the water and dry the house. Both can work the same day: drying can start once the water is off and the broken line is capped, without waiting for the permanent repair.
New homes still run some plumbing through exterior walls, garage ceilings and the space over a cold garage, and January cold snaps here can drop into the single digits or below zero. PEX tolerates freezing better than copper, but fittings, valves and fixture connections can still crack, and outdoor faucets and backflow assemblies freeze regardless of age.
Some two-story homes in Bluffdale and Herriman have a bonus room or bathroom over the garage, with supply lines in the floor between. If the garage door is left open on a frigid night, those lines get cold fast.
Simple habits help: keep the garage door closed during cold snaps, open sink cabinets on exterior walls, disconnect hoses in October and keep the heat at 55°F or higher if you travel. The Wasatch Front guide to frozen and burst pipes has a fuller checklist.
A licensed plumber repairs or replaces the broken pipe, fitting or valve. The restoration crew stops further damage, extracts water, opens wet cavities, dries the structure and then repairs drywall and finishes. Plumbing work is not covered by the small-job exemption in Utah, so it always goes to a licensed plumber.
The crew can still help in the first hour: closing valves, capping an open line and cutting a clean access opening where the plumber needs it. That keeps the drywall repair smaller than a hole hacked open in a hurry.
In most south-valley homes the main shut-off is a lever or round handle on the supply line where it enters the house, usually in the basement mechanical room near the water heater, under the basement stairs or in an unfinished storage area. Turn a round handle clockwise; turn a lever a quarter turn across the pipe.
Find it now, before you need it, and make sure it is not buried behind storage shelves. There is also a meter box near the street, but that valve often needs a meter key and may be the city's to operate, so check with your water provider before using it.
If the leak is on the sprinkler side, the house main will not stop it. Homes on secondary water have a separate irrigation valve, often in a box near the sidewalk or property line.
A sudden pipe burst is often covered as sudden and accidental damage, while a slow drip that rotted a subfloor over months usually is not. Some policies limit freeze coverage when an empty home was not kept heated, so read that clause. Your insurer decides coverage under your policy, so call your agent early.
Keep the broken piece of pipe or fitting if the plumber removes it, and photograph it. Add those photos to the moisture readings, removed-material list and before-and-after pictures the crew provides. The insurer will also want to know when the leak started, so jot down when you first noticed it.
Never thaw a frozen pipe with a torch or open flame, and do not use a hair dryer or space heater while standing in water. Once a pipe has split, shut off the main and leave the repair to a licensed plumber; a slip-on patch is not a fix for a pressurized line.
The crew confirms the main is closed, caps the open line if needed and points you to a licensed plumber for the repair. If the break is behind drywall, the crew can open a neat access hole so the plumber has room to work.
Water from a burst line rarely stays in one room. A thermal camera and moisture meters follow it down through wall cavities, across subfloors and into ceilings below, and every reading is logged with photos.
Standing water is extracted from carpet and hard floors. Drywall that wicked water, especially over insulation in an exterior wall, is cut 2 to 4 feet up so air can reach the studs and bottom plate.
Air movers, dehumidifiers and, where needed, injection drying through small holes at the base of the wall run until readings match dry reference points in the house. Ceilings that sagged or held water are usually taken down rather than dried in place.
After the plumber's repair is in and the materials test dry, the drywall, texture, paint and trim are replaced. Those repairs are quoted after drying, and you approve them separately.
The classic December-to-February call: a supply line in an exterior wall, a garage ceiling or a crawl space freezes and splits. The frozen pipe water damage page covers the thaw-and-leak pattern and how to prevent it.
Braided toilet and faucet supply lines, PEX crimp or push-fit connections, angle stops and water softener hookups can let go at any time of year. These leaks are often clean water and are usually caught fast, which keeps the damage limited.
A hose left on an outdoor faucet over the winter can trap water that freezes inside the wall, even on a frost-free sillcock. Above-ground sprinkler backflow assemblies crack the same way, and the leak shows up when water returns in spring, sometimes running straight down the foundation into the basement.
A burst pipe job is usually clean-water mitigation followed by drywall and ceiling repairs. The plumber's bill is separate and is not part of these ranges.
| Job | Typical range | What it includes |
|---|---|---|
| Emergency inspection and moisture assessment | Free–$200 (often credited if work goes ahead) | Traces how far the water traveled from the break |
| Category 1 (clean water) mitigation, one room or small area | $1,200–$4,000 | Extraction, removals and drying for a typical supply line break |
| Flood cut: remove wet drywall 2–4 ft up (per linear ft of wall) | $3–$8 | Only where readings show the wall cavity is wet |
| Ceiling water damage repair (one section, incl. texture + paint) | $500–$1,800 | Common when an upstairs bathroom or laundry line breaks |
| Drywall replacement: hang, tape, texture, paint (per sq ft) | $3–$7 | Quoted once the walls test dry |
Estimates for southern Salt Lake County and northern Utah County in 2026, based on typical Wasatch Front pricing. The emergency-stage price is explained and approved before work starts. Plumbing repairs are billed by your plumber.
If it's an emergency, call now. For non-urgent burst pipe water damage, send the form and we'll call you back.
January lows along the south end of the Salt Lake Valley typically sit in the low 20s °F, with cold snaps into the single digits or below zero. Pipes in exterior walls, unheated garages, crawl spaces and attics are the ones that split, along with hose bibs that still had a hose attached in December. A frozen pipe often leaks only when it thaws, which is why so many calls come on the first warm afternoon after a deep freeze.
Newer subdivisions in Bluffdale, Daybreak in South Jordan and Lehi commonly use PEX supply lines, which handle freezing better than older copper but are not immune at fittings and valves. Upstairs laundry rooms and bathrooms over garages turn a single break into a ceiling, wall and basement job on two or three levels.
Older homes to the north, in Midvale, Murray and West Valley City, may still have galvanized steel supply lines that corrode from the inside and fail at threaded joints. Hard water scale adds to the wear on valves. In a house built before the 1980s, ask about an asbestos check before old drywall or textured ceilings are cut out.
Not sure if you're covered? Check your ZIP code.
Open the faucet it feeds so water can flow once it thaws, and warm the area gently with the cabinet doors open and a space heater kept at a safe distance. Call a plumber if you cannot find the frozen section. If you see a split or hear water running inside a wall, shut off the main immediately.
Yes. Once the main is closed or the broken line is capped, extraction and drying can begin. Starting early limits how far water wicks into drywall and framing, and the crew can leave an opening for the plumber to reach the pipe.
If the break is inside the wall or ceiling, some opening is needed for the plumber and for drying. Wet drywall is cut only where readings show moisture, and a ceiling that sagged or filled with water usually comes down because it can fall without warning.
PEX can stretch a little as water freezes, so it often survives a freeze that would split copper. It is not freeze-proof, though. Brass and plastic fittings, manifolds, valves and the fixture connections at the end of the line can still crack in a hard cold snap.
That depends on the plumber's repair and on where the damage is. Often the fixtures work again within a day or two once the line is fixed, while the drying equipment keeps running in the wall or ceiling below. The technician will tell you which areas to keep clear.
No. Leave that circuit off at the breaker until the fixture and wiring have dried and been checked by a qualified electrician. Water in a light box or can light is one of the most common electrical hazards after a burst pipe.